Terms of service
OVERVIEW
Welcome to Art D'Cigna! The terms "we", "us" and "our" refer to Art D'Cigna. Art D'Cigna operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Art D'Cigna is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
1. Orders
All orders are subject to product availability. We may contact you to confirm your order before processing or dispatching it.
2. Product Information
We make every effort to display accurate product images, descriptions, sizes and colors. Minor variations may occur due to screen settings, materials or handmade/customized production.
3. Payments
We accept the payment methods displayed on our website, including Cash on Delivery, Bank Transfer, JazzCash and EasyPaisa. Prepaid orders will be processed after payment confirmation.
4. Customized Products
Customized products are made according to the customer's requirements. Please ensure that names, text, spellings and other details provided are correct. Once production begins, customized orders may not be cancelled, returned or exchanged unless the product is defective or incorrectly produced by us.
5. Delivery
We deliver across Pakistan. Delivery times may vary depending on location, product availability, customization and courier delays. Customers are responsible for providing a complete and accurate delivery address and contact number.
6. Returns & Refunds
Returns, exchanges and refunds are subject to our Refund & Return Policy. Any damaged, defective or incorrect item should be reported to us promptly after delivery with supporting photos/videos where required.
7. Cancellation
Order cancellation requests must be made as soon as possible. We cannot guarantee cancellation once an order has been processed, customized or dispatched.
8. Intellectual Property
All product designs, photographs, logos, graphics, text and other content on this website belong to or are licensed to Art D'Cigna and may not be copied or used without permission.
9. Changes to Terms
Art D'Cigna reserves the right to update these Terms & Conditions at any time. Updated terms will be published on this page.
10. Contact Us
WhatsApp: 03390035805
Email: artthecigna@gmail.com
Address: Office No. 47, Street #06, Block A, New City Phase 02, Wah Cantt, Pakistan
By using our website or placing an order, you agree to these Terms & Conditions.